PRIVACY POLICY

FORM WELLNESS – PRIVACY POLICY

Effective Date: April 1, 2025

FORM Wellness LLC (“FORM Wellness,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (https://www.form-wellness.com) (“Website”), create an account, book services, purchase memberships, or otherwise engage with our wellness services (collectively, the “Services”).

BY USING OUR WEBSITE OR SERVICES, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT USE OUR WEBSITE OR SERVICES.

1. INFORMATION WE COLLECT

We may collect the following types of information:

1.1 Personal Information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (processed securely via third-party services)

  • Account login credentials

1.2 Health and Wellness Information:

  • Voluntary disclosures related to your wellness goals, session preferences, and any relevant health information you choose to share with us

1.3 Automatically Collected Information:

  • IP address

  • Device type and operating system

  • Browser type

  • Site usage activity (via cookies and analytics tools)

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Provide, personalize, and improve our Services

  • Process payments and manage memberships

  • Communicate with you regarding your account, appointments, promotions, and service updates

  • Respond to inquiries or customer service requests

  • Conduct internal analytics to improve our Website and offerings

  • Comply with legal obligations

3. SHARING YOUR INFORMATION

We do not sell your personal information. We may share your information only as follows:

  • Service Providers: With third-party vendors who help us operate our business (e.g., booking platforms, payment processors, email marketing platforms)

  • Legal Requirements: If required by law or legal process, or to protect our rights or the safety of others

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. YOUR CHOICES AND RIGHTS

You may:

  • Access, update, or correct your personal information by logging into your account or contacting us

  • Unsubscribe from marketing emails by clicking the “unsubscribe” link

  • Disable cookies via your browser settings

5. DATA SECURITY

We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet or electronic storage is completely secure.

6. RETENTION OF DATA

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. CHILDREN’S PRIVACY

Our Website and Services are intended for users 18 and older. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

8. THIRD-PARTY LINKS

Our Website may contain links to third-party sites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The “Effective Date” at the top will be revised accordingly. Your continued use of our Website or Services indicates your acceptance of the updated policy.